Moon Palace Jamaica Hotel Ocho Rios, Ocho Rios - Reviews, Rooms Options & Prices 2025

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About the Resort

Main Street, Ocho Rios, Jamaica

Moon Palace Jamaica is a 5-star family-friendly hotel featuring luxury accommodations and a variety of amenities in a powder-sand paradise. Guests can enjoy three swimming pools, an exclusive beach area, and a dolphinarium on-site.

Rooms & Amenities

Accommodations at Moon Palace Jamaica include spacious rooms with private balconies offering ocean views, marble floors, and minibars stocked with premium liquors. Family-friendly options feature two connecting rooms with a king-size bed and two double beds, equipped with modern amenities for comfort.

Dining Options

Dining options at the resort include a variety of gourmet restaurants offering local and international flavors. Room service is available 24 hours, ensuring guests have the flexibility to dine in the comfort of their suite while enjoying scenic views.

Leisure & Family Activities

Moon Palace Jamaica provides a range of leisure activities, including the Awe Spa, which offers various treatments such as massages and body wraps. The family-friendly resort also features entertainment for all ages, with gaming and immersive play areas designed for younger guests.

Services & Nearby Attractions

A range of services is available, including Wi-Fi access and concierge support. The hotel is conveniently located near notable attractions such as Dunn's River Falls and Park, Ocho Rios Bay Beach, and several local dining options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Room

Max:

4 persons

30 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Honeymoon King Suite

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Presidential Two-Bedroom King Suite

Max:

6 persons

138 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Ocho Rios1700 ft

Airports

Ian Fleming International (OCJ) 10.3 mi

Norman Manley International (KIN) 59.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

“Every meal was a delight, especially at the Momo restaurant where the teppanyaki dinner was a highlight of our stay.” view full review

Exciting Pool Activities

“The pool area was perfect for family fun, with activities for kids, and the temperature was just right for swimming.” view full review

Relaxing Spa Experience

“The spa services were rejuvenating and well worth booking in advance; I left feeling refreshed and relaxed.” view full review

Spotless and Comfortable

“Our room was immaculate and provided a cozy atmosphere, allowing us to unwind after a day of activities.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Diving
Snorkeling
Pool tables
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Main Street, Ocho Rios, Jamaica

Map view

Main Street, Ocho Rios, Jamaica

City landmarks

Ocho Rios

Dunn's River Falls and Park

2.1 mi

Shaw Park Estate

Coyaba River Garden and Museum

2900 ft

Parks

Konoko Falls

1.5 mi

Gallery

Harmony Hall Art Gallery

4100 ft

Church

Our Lady Of Fatima Roman Catholic Church

4100 ft

Parks

Turtle River Park

3100 ft

Shopping Area

Taj Mahal Shopping Center

3100 ft

Events

Island Village

4100 ft

Eden Bower Rd

The Enchanted Gardens

1.7 mi

Beach

Mahogany Beach

3800 ft

Beach

Fisherman Beach

4500 ft

Garden

Shaw Park Gardens & Waterfalls

1.4 mi

Parks

Shaw Park Gardens

1.4 mi

Eden Bower Rd

The Turtle River Falls & Gardens

1.7 mi

James Ave

Shaw Park Botanical Gardens

1.7 mi

Nearby

Ocho Rios Fort

1800 ft

Tower Isle

Harmony Hall Jamaica

1800 ft

Port Maria

Brimmer Hall Estate

1800 ft

Bonham Spring

Irie River

2900 ft

Beach

Ocho Rios Bay Beach

2500 ft

Ocean Village Shopping Centre

1200 ft

Church

Ocho Rios

1400 ft

Market

Progressive Foods

1700 ft

Ocho RiosJamaica

Top of the Mountain

2900 ft

Mall

Soni's Plaza

600 ft

Parks

Rexo Plaza

1000 ft

Market

Champion Supermarket

1100 ft

Market

Ocho Rios Craft Market

1400 ft

Ocho Rios Clock Tower

1700 ft

Church

Bethel Tabernacle United Pentecostal Church

1500 ft

Restaurants

Taste Of India

1200 ft

50 Main Street Shop 15A

Mama Marley's

1400 ft

520 Main Street

Club Foreplay

1300 ft

47 Main St

Mom's

1900 ft

Main Street at Moon Palace Jamaica

John Crow's Tavern

2500 ft

10 Main Street

Jam-fusion Restaurant

2500 ft

12 Main Street

Jimmy Buffett's Margaritaville Ocho Rios

4100 ft

Turtle Beach Rd.

Island Coffees Cafe

2900 ft

Island Village

Rasta Taco Jamaica

2900 ft

Turtle River Road Shop 12/31 Island Village Shopping and Entertainment Centre

The Boardwalk Bistro

2900 ft

Island Village

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

7.8/10

Very good

Rooms

8.1

Location

9.2

Service

8.0

Dining

6.0

Stella

United Kingdom, March 2025

9.6/10

I had a fantastic stay at Moon Palace Jamaica. The entertainment staff, especially Romell and Johnoy, truly elevated my experience with their energy and attentiveness. While some restaurants had food that didn't meet my expectations, overall the variety was impressive. I can't wait to return and explore more of what this beautiful resort has to offer!

Rooms

10.0

I enjoyed a room with a king bed and a beautiful view that felt like paradise.

Service

10.0

The service was outstanding; staff like Debra and Orlando went above and beyond to make my stay memorable.

Location

10.0

The resort is in a beautiful harbor in Ocho Rios, close to all the must-see attractions, which was perfect for exploring.

Dining

8.0

While I loved the dining options, I did find some dishes underwhelming, though there were plenty of delicious Jamaican specialties to enjoy.

Facilities

10.0

The facilities were great, with services like room service and tours/ticket assistance available, making everything convenient.

Elizabeth

United Kingdom, February 2025

6.6/10

I had a fun yet relaxing week at Moon Palace Jamaica, although I found the property a bit dated compared to the resorts in Mexico. The staff were friendly, and I enjoyed the beautiful location and the variety of activities available, but the food left something to be desired. My overall experience was pleasant due to the fantastic customer service and amenities, though there’s room for improvement.

Rooms

6.0

The rooms were well-kept, but I found them smaller than expected, especially compared to the Moon Palace Grand in Mexico.

Service

7.0

The service staff were mostly friendly and attentive, especially the pool concierges who made us feel like friends, although some staff were less helpful during our stay.

Location

8.0

The hotel's location is picturesque, right by the beach and harbor in Ocho Rios, making it easy to enjoy non-motorized water activities and excursions like snorkeling.

Dining

5.0

While the breakfast buffet was enjoyable and featured exceptional bacon, I found most of the meals bland, which was disappointing given the local cuisine's reputation.

Facilities

7.0

The hotel's amenities, like the spa and fitness options, were great, but some aspects felt a bit outdated, especially in comparison to other locations I’ve visited.

Patricia

United States of America, December 2024

8.2/10

I had a really nice stay at this hotel! The location is perfect, right by the beach and close to everything I wanted to visit. My room was clean and had a great view, but I wish the amenities had been a bit more luxurious. The staff were incredibly friendly and made me feel welcome. On the downside, I found the dining options to be limited, which was a bit disappointing. Overall, it was good value for money, though the food could use some improvement.

Rooms

8.0

My room was clean, comfortable, and had a fantastic view. It was modern with all the necessary amenities.

Service

9.0

The staff provided excellent customer service and were very friendly, going above and beyond to make my stay enjoyable.

Location

10.0

The hotel is in a prime location, right on the beach and close to all the must-see attractions.

Dining

5.0

The dining experience was quite underwhelming, with limited options and the food could have been better.

Facilities

7.0

The hotel had decent facilities, but I feel like some areas could use a bit more attention for a more luxurious experience.

Ryan

United States of America, November 2024

7.4/10

I had a great time at this hotel! The location was stunning, right in a beautiful bay with amazing views. The rooms were spacious and comfortable, perfect for our family. However, the service was a bit lacking, as I found some staff to be rude at times. The dining options could also use improvement, as the food was just average. Overall, it’s a solid choice if you’re looking for a nice getaway.

Rooms

9.0

The rooms were spacious and comfortable, providing a great view of the surroundings.

Service

6.0

The service varied; some staff were friendly, but I encountered some rudeness that detracted from my experience.

Location

10.0

The hotel is located in a beautiful bay, offering stunning views and a peaceful atmosphere.

Dining

5.0

The food was just okay; I was hoping for more exciting options.

Facilities

7.0

The facilities were nice, but I think they could enhance the dining and service experiences.

Andrew

United Kingdom, November 2024

6.4/10

I enjoyed the modern atmosphere and the beautiful surroundings of Ocho Rios. though I was disappointed by a few aspects. The views from my room were misleading, as I didn't get the ocean perspective I expected. Additionally, while I loved some of the food, some dishes were quite bland and didn't meet my expectations.

Rooms

6.0

My room was kept clean, but the view was misleading—labeled as ocean view, yet I heard city noise and faced walls.

Service

7.0

Some staff stood out for their excellent service, like those at the lobby bar, but there were moments when service felt lacking, especially during busy hours.

Location

7.0

The resort's location is convenient, being right in the heart of Ocho Rios and close to attractions. yet the beach had waves that made it less relaxing than I'd hoped.

Dining

6.0

Dining presented a mixed bag—while there were some fresh and enjoyable dishes, other meals were disappointing and lacked flavor.

Facilities

6.0

The facilities offered a range of options, including non-motorized water activities and good housekeeping, but I found the overall food quality and drink variety lacking.

Judith

United States of America, October 2024

7.8/10

I had a pleasant stay at the hotel, which boasts a stunning beach location and friendly staff. The rooms were clean and offered a decent level of comfort, but the dining experience left something to be desired, with limited options. The pool area was well-kept and provided a relaxing atmosphere. While the price was reasonable, it’s disappointing that Wi-Fi was an additional charge.

Rooms

8.0

The rooms were clean and comfortable, perfect for a relaxing stay.

Service

7.0

The staff was friendly but at times could have been more attentive.

Location

10.0

The hotel is perfectly situated right on the beach, making it easy to enjoy the waves.

Dining

5.0

The dining experience was lacking, with limited breakfast choices that didn't meet expectations.

Facilities

8.0

The pool area was well-maintained, providing a peaceful spot to unwind.

Grayson

United Kingdom, September 2024

8.4/10

I had a fabulous time at the Moon Palace Jamaica! The staff, especially Fitness Johnvoy, made my stay memorable with their exceptional service. However, while the amenities were plentiful and enjoyable, I found the room service wait times a bit lengthy. Overall, I'd rate my experience as an 8 for the amazing vibe and activities, but with some room for improvement.

Rooms

8.0

The rooms were comfortable but a bit small, especially the bathrooms.

Service

10.0

The service from all staff members was incredibly pleasant and attentive.

Location

9.0

The hotel is in a beautiful bay in Ocho Rios, close to attractions and the town center.

Dining

8.0

Dining options were diverse and catered to all preferences, though reservations could be tricky at popular spots.

Facilities

7.0

There were a ton of activities available including the unique wave rider, but I found the spa experience rushed.

Alex

United Kingdom, September 2024

8.2/10

I had a great time at Moon Palace Jamaica, enjoying the friendly staff and various dining options, but there were some issues with noise and service speed. The beautiful location by the bay added to the overall experience. I would definitely return for another visit (especially to hang out with some of the amazing staff!).

Rooms

8.0

The rooms were very clean and comfortable, but I found them a bit smaller compared to other resorts I've stayed at.

Service

8.0

Most of the staff were incredibly friendly and helpful, though I did encounter a few who seemed a bit grumpy.

Location

9.0

Situated in a beautiful bay within Ocho Rios, I appreciated how easy it was to walk to the town center for anything I needed.

Dining

8.0

Dining options were varied and the quality was above average, although a few restaurants had slow service.

Facilities

8.0

Facilities were good with options for room service, airport shuttle, and laundry services, making it convenient for guests.

Perry

United States of America, September 2024

8.0/10

The hotel is in a great location near the beach and some charming restaurants. The rooms are spacious and comfortable, with nice views. The staff is friendly, always making sure I felt welcome. However, the dining experience could be improved as the food was occasionally bland. While I enjoyed my stay, the lack of complimentary breakfast options was a downside for me.

Rooms

9.0

The rooms were spacious, clean, and very comfortable, featuring lovely views.

Service

9.0

The staff was incredibly friendly and attentive, making my stay even more enjoyable.

Location

10.0

The location is superb, just a short walk to the beach and close to several great restaurants.

Dining

5.0

The dining experience was a bit hit or miss, with some meals being rather bland.

Facilities

7.0

The hotel had nice facilities, including a well-kept pool area, though a few amenities could use some updating.

Norman

United States of America, August 2024

7.6/10

I had a pleasant stay at the hotel, which is located in a lovely bay. The rooms were spacious and provided stunning views, making it worthwhile. The service was friendly, but there were a few hiccups during my visit. Dining was alright, but not great, and I expected a little more variety. Overall, the stay was comfortable and offered great value for money, but improvements in dining and service could elevate the experience.

Rooms

9.0

The rooms were spacious, clean, and had beautiful views, making my stay really enjoyable.

Service

7.0

The service was friendly overall, though there were some instances where they could have been more attentive.

Location

9.0

The hotel is located in a beautiful bay that offers easy access to nearby attractions.

Dining

5.0

Dining was okay, but the food lacked flavor, and I hoped for more variety in the menu.