Moon Palace Jamaica, Ocho Rios ~ Reviews, Room Choices & Prices 2025

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About the Resort

Main Street, Ocho Rios, Jamaica

Moon Palace Jamaica is a luxurious resort located in Ocho Rios, Jamaica, nestled in a picturesque setting that offers stunning ocean views and a plethora of upscale amenities. The resort stands out with its unique focus on family-friendly experiences, including specialized activities for children and gourmet dining options that reflect the local culture. Guests can enjoy an oasis of comfort through contemporary architectural designs that blend seamlessly with the natural beauty of the Caribbean. Awarded for its exceptional service and hospitality, Moon Palace Jamaica promises an unforgettable vacation experience.

Location

Moon Palace Jamaica is ideally situated approximately 20 km from Ian Fleming International Airport, enabling convenient access to the resort. It also lies close to world-famous attractions, such as Coyaba River Garden and Museum and Konoko Falls, allowing guests to explore the rich natural beauty and cultural heritage of Jamaica. Transportation options are readily available, further enhancing access to the surrounding landmarks and experiences.

Rooms

The resort features a range of accommodations, including spacious suites equipped with private balconies offering breathtaking views of the Caribbean Sea. Guests can choose from connecting rooms, with options like a king-size bed or two double beds, tailored for families. Each room provides modern amenities such as air conditioning, flat-screen TVs, and in-room minibars stocked with premium liquors. The luxurious design ensures a relaxing atmosphere, enhancing the overall vacation experience.

Eat & Drink

Moon Palace Jamaica provides unlimited access to a variety of gourmet dining options that highlight both local and international flavors. Guests can enjoy delicious breakfasts on their balconies overlooking Caribbean vistas, along with exquisite meals crafted by talented chefs. The onsite restaurants offer a selection of signature dishes that cater to diverse palates, ensuring a memorable culinary journey throughout their stay.

Leisure & Business

The resort features Awe Spa, the largest spa in Jamaica, providing an extensive selection of restorative treatments including massages, calming facials, and soothing body wraps. Guests can indulge in luxurious spa services designed for their well-being. The property also hosts a dolphinarium, offering guests unique experiences such as swimming with dolphins, ensuring a blend of relaxation and adventure during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Ocean View Balcony Kids & Teens

Max:

4 persons

30 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Superior Honeymoon Suite Ocean View King Size Bed

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Superior Walk Out Suite Ocean View Kids & Teens

Max:

4 persons

47 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Ocho Rios500 m

Airports

Ian Fleming International (OCJ) 16.6 km

Norman Manley International (KIN) 95.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fun Activities!

“The sports activities were a highlight of my stay. Volleyball and soccer organized by the entertainment team were engaging and full of energy!” view full review

Delicious Restaurants!

“Dining options were varied and included some delicious meals; especially enjoyed the vibrant buffet with fresh selections.” view full review

Relaxing Spa!

“The spa services offered a relaxing escape with skilled therapists that made every treatment rejuvenating.” view full review

Comfortable Room!

“The room was impeccably clean and provided a cozy atmosphere with great amenities that made my stay enjoyable.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Main Street, Ocho Rios, Jamaica

Map view

Main Street, Ocho Rios, Jamaica

City landmarks

Ocho Rios

Dunn's River Falls and Park

3.3 km

Shaw Park Estate

Coyaba River Garden and Museum

860 m

Park

Konoko Falls

2.4 km

Gallery

Harmony Hall Art Gallery

1.2 km

Church

Our Lady Of Fatima Roman Catholic Church

1.2 km

Park

Turtle River Park

930 m

Shopping Area

Taj Mahal Shopping Center

930 m

Event hall

Island Village

1.2 km

Eden Bower Rd

The Enchanted Gardens

2.7 km

Beach

Mahogany Beach

1.1 km

Beach

Fisherman Beach

1.4 km

Garden

Shaw Park Gardens & Waterfalls

2.3 km

Park

Shaw Park Gardens

2.3 km

Eden Bower Rd

The Turtle River Falls & Gardens

2.7 km

James Ave

Shaw Park Botanical Gardens

2.7 km

Nearby

Ocho Rios Fort

520 m

Tower Isle

Harmony Hall Jamaica

520 m

Port Maria

Brimmer Hall Estate

520 m

Bonham Spring

Irie River

860 m

Beach

Ocho Rios Bay Beach

750 m

Ocean Village Shopping Centre

340 m

Church

Ocho Rios

400 m

Market

Progressive Foods

500 m

Ocho RiosJamaica

Top of the Mountain

860 m

Mall

Soni's Plaza

180 m

Park

Rexo Plaza

290 m

Market

Champion Supermarket

330 m

Market

Ocho Rios Craft Market

410 m

Ocho Rios Clock Tower

500 m

Church

Bethel Tabernacle United Pentecostal Church

430 m

Restaurants

Taste Of India

360 m

50 Main Street Shop 15A

Mama Marley's

410 m

520 Main Street

Club Foreplay

380 m

47 Main St

Mom's

560 m

Main Street at Moon Palace Jamaica

John Crow's Tavern

760 m

10 Main Street

Jam-fusion Restaurant

740 m

12 Main Street

Jimmy Buffett's Margaritaville Ocho Rios

1.2 km

Turtle Beach Rd.

Island Coffees Cafe

860 m

Island Village

Rasta Taco Jamaica

860 m

Turtle River Road Shop 12/31 Island Village Shopping and Entertainment Centre

The Boardwalk Bistro

860 m

Island Village

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

7.8/10

Very good

Rooms

8.1

Location

9.2

Service

8.0

Dining

6.0

Stella

United Kingdom, March 2025

9.6/10

I had a fantastic stay at Moon Palace Jamaica. The entertainment staff, especially Romell and Johnoy, truly elevated my experience with their energy and attentiveness. While some restaurants had food that didn't meet my expectations, overall the variety was impressive. I can't wait to return and explore more of what this beautiful resort has to offer!

Rooms

10.0

I enjoyed a room with a king bed and a beautiful view that felt like paradise.

Service

10.0

The service was outstanding; staff like Debra and Orlando went above and beyond to make my stay memorable.

Location

10.0

The resort is in a beautiful harbor in Ocho Rios, close to all the must-see attractions, which was perfect for exploring.

Dining

8.0

While I loved the dining options, I did find some dishes underwhelming, though there were plenty of delicious Jamaican specialties to enjoy.

Facilities

10.0

The facilities were great, with services like room service and tours/ticket assistance available, making everything convenient.

Elizabeth

United Kingdom, February 2025

6.6/10

I had a fun yet relaxing week at Moon Palace Jamaica, although I found the property a bit dated compared to the resorts in Mexico. The staff were friendly, and I enjoyed the beautiful location and the variety of activities available, but the food left something to be desired. My overall experience was pleasant due to the fantastic customer service and amenities, though there’s room for improvement.

Rooms

6.0

The rooms were well-kept, but I found them smaller than expected, especially compared to the Moon Palace Grand in Mexico.

Service

7.0

The service staff were mostly friendly and attentive, especially the pool concierges who made us feel like friends, although some staff were less helpful during our stay.

Location

8.0

The hotel's location is picturesque, right by the beach and harbor in Ocho Rios, making it easy to enjoy non-motorized water activities and excursions like snorkeling.

Dining

5.0

While the breakfast buffet was enjoyable and featured exceptional bacon, I found most of the meals bland, which was disappointing given the local cuisine's reputation.

Facilities

7.0

The hotel's amenities, like the spa and fitness options, were great, but some aspects felt a bit outdated, especially in comparison to other locations I’ve visited.

Patricia

United States, December 2024

8.2/10

I had a really nice stay at this hotel! The location is perfect, right by the beach and close to everything I wanted to visit. My room was clean and had a great view, but I wish the amenities had been a bit more luxurious. The staff were incredibly friendly and made me feel welcome. On the downside, I found the dining options to be limited, which was a bit disappointing. Overall, it was good value for money, though the food could use some improvement.

Rooms

8.0

My room was clean, comfortable, and had a fantastic view. It was modern with all the necessary amenities.

Service

9.0

The staff provided excellent customer service and were very friendly, going above and beyond to make my stay enjoyable.

Location

10.0

The hotel is in a prime location, right on the beach and close to all the must-see attractions.

Dining

5.0

The dining experience was quite underwhelming, with limited options and the food could have been better.

Facilities

7.0

The hotel had decent facilities, but I feel like some areas could use a bit more attention for a more luxurious experience.

Ryan

United States, November 2024

7.4/10

I had a great time at this hotel! The location was stunning, right in a beautiful bay with amazing views. The rooms were spacious and comfortable, perfect for our family. However, the service was a bit lacking, as I found some staff to be rude at times. The dining options could also use improvement, as the food was just average. Overall, it’s a solid choice if you’re looking for a nice getaway.

Rooms

9.0

The rooms were spacious and comfortable, providing a great view of the surroundings.

Service

6.0

The service varied; some staff were friendly, but I encountered some rudeness that detracted from my experience.

Location

10.0

The hotel is located in a beautiful bay, offering stunning views and a peaceful atmosphere.

Dining

5.0

The food was just okay; I was hoping for more exciting options.

Facilities

7.0

The facilities were nice, but I think they could enhance the dining and service experiences.

Andrew

United Kingdom, November 2024

6.4/10

I enjoyed the modern atmosphere and the beautiful surroundings of Ocho Rios. though I was disappointed by a few aspects. The views from my room were misleading, as I didn't get the ocean perspective I expected. Additionally, while I loved some of the food, some dishes were quite bland and didn't meet my expectations.

Rooms

6.0

My room was kept clean, but the view was misleading—labeled as ocean view, yet I heard city noise and faced walls.

Service

7.0

Some staff stood out for their excellent service, like those at the lobby bar, but there were moments when service felt lacking, especially during busy hours.

Location

7.0

The resort's location is convenient, being right in the heart of Ocho Rios and close to attractions. yet the beach had waves that made it less relaxing than I'd hoped.

Dining

6.0

Dining presented a mixed bag—while there were some fresh and enjoyable dishes, other meals were disappointing and lacked flavor.

Facilities

6.0

The facilities offered a range of options, including non-motorized water activities and good housekeeping, but I found the overall food quality and drink variety lacking.

Judith

United States, October 2024

7.8/10

I had a pleasant stay at the hotel, which boasts a stunning beach location and friendly staff. The rooms were clean and offered a decent level of comfort, but the dining experience left something to be desired, with limited options. The pool area was well-kept and provided a relaxing atmosphere. While the price was reasonable, it’s disappointing that Wi-Fi was an additional charge.

Rooms

8.0

The rooms were clean and comfortable, perfect for a relaxing stay.

Service

7.0

The staff was friendly but at times could have been more attentive.

Location

10.0

The hotel is perfectly situated right on the beach, making it easy to enjoy the waves.

Dining

5.0

The dining experience was lacking, with limited breakfast choices that didn't meet expectations.

Facilities

8.0

The pool area was well-maintained, providing a peaceful spot to unwind.

Grayson

United Kingdom, September 2024

8.4/10

I had a fabulous time at the Moon Palace Jamaica! The staff, especially Fitness Johnvoy, made my stay memorable with their exceptional service. However, while the amenities were plentiful and enjoyable, I found the room service wait times a bit lengthy. Overall, I'd rate my experience as an 8 for the amazing vibe and activities, but with some room for improvement.

Rooms

8.0

The rooms were comfortable but a bit small, especially the bathrooms.

Service

10.0

The service from all staff members was incredibly pleasant and attentive.

Location

9.0

The hotel is in a beautiful bay in Ocho Rios, close to attractions and the town center.

Dining

8.0

Dining options were diverse and catered to all preferences, though reservations could be tricky at popular spots.

Facilities

7.0

There were a ton of activities available including the unique wave rider, but I found the spa experience rushed.

Alex

United Kingdom, September 2024

8.2/10

I had a great time at Moon Palace Jamaica, enjoying the friendly staff and various dining options, but there were some issues with noise and service speed. The beautiful location by the bay added to the overall experience. I would definitely return for another visit (especially to hang out with some of the amazing staff!).

Rooms

8.0

The rooms were very clean and comfortable, but I found them a bit smaller compared to other resorts I've stayed at.

Service

8.0

Most of the staff were incredibly friendly and helpful, though I did encounter a few who seemed a bit grumpy.

Location

9.0

Situated in a beautiful bay within Ocho Rios, I appreciated how easy it was to walk to the town center for anything I needed.

Dining

8.0

Dining options were varied and the quality was above average, although a few restaurants had slow service.

Facilities

8.0

Facilities were good with options for room service, airport shuttle, and laundry services, making it convenient for guests.

Perry

United States, September 2024

8.0/10

The hotel is in a great location near the beach and some charming restaurants. The rooms are spacious and comfortable, with nice views. The staff is friendly, always making sure I felt welcome. However, the dining experience could be improved as the food was occasionally bland. While I enjoyed my stay, the lack of complimentary breakfast options was a downside for me.

Rooms

9.0

The rooms were spacious, clean, and very comfortable, featuring lovely views.

Service

9.0

The staff was incredibly friendly and attentive, making my stay even more enjoyable.

Location

10.0

The location is superb, just a short walk to the beach and close to several great restaurants.

Dining

5.0

The dining experience was a bit hit or miss, with some meals being rather bland.

Facilities

7.0

The hotel had nice facilities, including a well-kept pool area, though a few amenities could use some updating.

Norman

United States, August 2024

7.6/10

I had a pleasant stay at the hotel, which is located in a lovely bay. The rooms were spacious and provided stunning views, making it worthwhile. The service was friendly, but there were a few hiccups during my visit. Dining was alright, but not great, and I expected a little more variety. Overall, the stay was comfortable and offered great value for money, but improvements in dining and service could elevate the experience.

Rooms

9.0

The rooms were spacious, clean, and had beautiful views, making my stay really enjoyable.

Service

7.0

The service was friendly overall, though there were some instances where they could have been more attentive.

Location

9.0

The hotel is located in a beautiful bay that offers easy access to nearby attractions.

Dining

5.0

Dining was okay, but the food lacked flavor, and I hoped for more variety in the menu.